Missing Ad Copy

Many of you are aware that we are currently experiencing a problem with advertising information on listings that are within the MLSListings (formerly REIL) territory. This problem is causing saved Ad Copy, Virtual Tour and Open House schedule information to disappear although it was previously entered.  We are also experiencing problems with co-listed properties in the same MLSListings territory.

Both of these problems are being worked on by our software developers, and we are anxiously awaiting a comprehensive solution.

In nearly all cases this information can be immediately retrieved and the problem resolved by the APR IT department. If you are experiencing this problem for the first time or an ongoing basis, please contact the Help Desk TEL 800446.9635 or missupport@apr.com for assistance.

MLS Membership & Estates Online

Recently several Agents have asked about how to use Estates OnLine for access to differnt MLS organizations throughout the Bay Area..  The ability to use a CMA program to access Agent listing information on a local MLS is based on Agent membership in the MLS as well as the local Data Usage Agreements for that MLS.

In other words: If you want to create a CMA using Agent listing information from a Bay Area MLS, you must currently be a member of that MLS.  Because of these contstraints, we cannot freely distribute CMA applications that grant access to non-MLS members. 

In the not too distant future, these rules may no longer exist.  Thanks to the hard fought efforts of APR company President Larry Knapp, efforts to create a single MLS for all of Northern California are well under way.  Details to follow in future postings to this site.

Netiquette

I’d like to make a few comments about "netiquette" in relation to postings on our marketplace.apr.com blog:

As a courtesy to the readers of APR Marketplace mailing list and blog, personal comments should be taken offline. Marketplace.apr.com is an unmoderated forum. Because of this, if you have a disagreement with someone regarding their posting, please take your comments offline. It is not in the best interest of all readers to engage in "email wars" .

Blackberry Outage

Bberry_2 Blackberry users may have noticed that on Monday February 11 2008, data service and email was interrupted for several hours.  Here’s an update from CNet regarding what actually happened:

"Monday’s widespread BlackBerry outage–the second major one in the past 12 months–left Research In Motion customers stranded and cut off from the rest of the world…The Internet’s equivalent of a snow day left reams of e-mail messages undelivered for about three hours Monday, according to RIM, which either still hasn’t figured out exactly what caused the problem, or isn’t willing to disclose the cause just yet.

Representatives for AT&T and Verizon told several media outlets Monday that from what they understood, all wireless carriers in North America that work with RIM were affected. The last time an outage of this magnitude occurred, in April, RIM blamed a database problem that snowballed when the backup "failover" process didn’t work as planned.

All e-mail messages sent to or from a BlackBerry in North America must at some point in their journey travel through RIM’s network operations center (NOC) in Canada. The company tried to use that to its advantage in its patent dispute with NTP, noting that since such a critical part of the service lies in Canada, RIM should be exempt from U.S. patent claims. That didn’t take."

Trulia Tips

Trulia_tip Did you know that the link shown immediately to the left of of this text is one of the most important features of the www.trulia.com web site?

This is the link takes you directly to the property details as shown on the originating broker’s site.  Every Trulia listing has a link that leads directly back to the website where the listing originated.  In this example, although the listing shows Address Not Disclosed, the link leads back to luxuryreal estate.com for property detail information.

Here’s my "Trulia Tip" – If you have a customer, prospect or floor call who wants information about a listing that is shown on Trulia, use this link to click-through to the property detail page on the broker site for more information.  Even if the listing is "Address Not Disclosed", in most cases you will find the name and contact information for the Listing Agent.

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